Frequently asked questions
Does my child have to attend Lindley Infant or Junior School?
If you wish your child to attend the Breakfast Club or After School they do need to attend Lindley Schools - Lindley Infant School or Lindley Junior School. However the Holiday Playscheme is open to all children aged 4 – 11 years from the local area. We can accommodate children outside this age range, please contact the office for more details (07894 587130).
If my child is attending extra classes/clubs before or after school, can your staff collect them or drop them off?
Yes this can be accommodated, but must be pre-arranged with the Childcare Manager to ensure staff ratios are maintained.
If I want/need to change the days my child attends what do I have to do?
Your child can attend on a different day to normal if required, if the Club has availability on the day required. Four weeks notice is required for any changes. Please
contact the office to discuss changes / cancellations. Any extra sessions will need to be paid for separately before the day of attendance.
How will my child get to the After School Club?
Reception children are collected from their class by a member of staff. Other Infant children assemble in the library and meet the staff there who will escort the children to After School Club. Children at the Junior Club meet staff in the playground and are escorted down to After School Club.
When and how do I collect my child?
Lindley After School Club runs from when school finishes until 6.00pm. You can pick up your child anytime between school finishing and 6.00pm. Club will close promptly at 6.00pm. Please note that we do levy late fees for late pickups as referred to in our policies which are available to view in all Clubs. All children must be signed out each day.
Do I need to provide drinks and snacks for my child?
No, when your child arrives at the club we will provide them with a snack. A selection of healthy and nutritious food will be made available, including sandwiches, soup, jacket potatoes and a variety of fruit. Drinking water & fruit squash will always be available.
Is Lindley Out of School Club registered with OFSTED?
Yes, Lindley Out of School Club is registered with OFSTED. This means that our Breakfast and After School Clubs adhere to the standards and guidelines set out to safeguard the welfare of your child during their time with us.
How are fees collected?
Fees are payable by monthly standing order 4 weeks in advance and run from September to June for ten payments. Lindley Out of School Club also accepts monthly payment by Childcare Vouchers and is registered with most providers. The list includes
What happens if I miss a payment?
Non payment is not accepted therefore please contact the office if you are experiencing difficulties with payment. The Club policy is to chase all debts when one month in arrears and will take action through the courts if necessary to recover monies owed.
My child is going to be absent or I need to cancel a session, what should I do?
If your child is going to be absent from After School Club please contact the Team Leader at the relevant Club by phone on 07702 617584 (Infants) or 07885 364464 (Juniors) or email the office at firstname.lastname@example.org by 2.30pm on the day of the absence. If you wish to permanently cancel a session please contact the office on 07894 587130 as four weeks notice is required for all cancellations.
Refunds will not be given for non attendance if notice of cancellation has not been given.
What if my child requires medication whilst at the Club?
Lindley Out of School Club is only able to administer prescribed medication. If your child is likely to require prescribed medication of any sort whilst attending the Out of School Club/Holiday Playscheme, you must ensure it is handed over to the Childcare Manager with a completed “Permission to administer medicine” Form.
How do I book my child in for Playscheme?
Playscheme Enquiry Forms can be filled in online to be emailed directly to us.
Booking Forms will be sent out to all parents at least 4 weeks prior to the start of the Playscheme. Alternatively
forms can be downloaded from the website. Completed forms must be returned to the office with full payment before bookings can be confirmed (see the
Holiday Playscheme page for more information).